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Hi, It is indeed a first batch issue. I had the same problem. Quite disappointed, I contacted the support from my country (Switzerland). Within one day someone replied and apologized for that issue — which is apparently plaguing only the first series — before offering to exchange them free of charge with a brand new pair of P5 second generation.

Bowers & Wilkins Px8 Over-Ear Wireless Headphones, Advanced Active Noise Cancellation, Compatible with B&W Android/iOS Music App, Premium Design, Offers 7-Hour Playback on 15-Min Quick Charge, Black 320
mainly B&W Bowers And Wilkins Speakers, Parts, for sell, HiFi Separates, Part, Replacement, Service, Repair, Tweeter. Woover, Driver, Manuals, Instructions, DIY
1) Get a Free Estimate or request a MP3 Player repair and receive a free prepaid post label within minutes for your Bowers and Wilkins repair near you. 2) Use the store finder below and find a Bowers and Wilkins service centre nearby and drop off your MP3 Player.
Bowers & Wilkins. CDM Series. We repair B&W speakers using the original manufacturer’s replacement parts. More popular models and parts listed below, but many parts not listed can still be ordered as needed. Contact us for repair pricing. We can repair or replace tweeters, diaphragms, bass units, binding posts, tweeter housings, tweeter
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bowers and wilkins repair near me